Protecting your privacy is important to us. We have developed this Privacy Policy to help you understand what personal information we collect, how we collect it and how it is used.

PERSONS UNDER THE AGE OF 21

Our online services are not intended for persons under 21 years of age. No one under age 21 may provide any information to or on the online services. We do not knowingly collect personal information from persons under 21. information. If you believe we might have any information from or about a person under 21, please contact us either by email: tech@newriffdistilling.com or Telephone: 895-261-RIFF (7433).

WHY, WHAT, AND HOW WE COLLECT INFORMATION  

Why we collect the information:  We collect information about you including any personal information that you provide to us:

• To present our Website, the Apps, and their respective content to you.
• To provide you with information, products, or services.
• To answer questions and provide other customer services.
• To develop new, or modify existing, products and services.
• We will collect billing information if and when you make a purchase at the distillery.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
• To allow you to participate in interactive features on our online services.
• To prevent fraud or cybersecurity attacks.
• To assist in our efforts to implement, maintain and modify our information system, network and cybersecurity protections.
• For any other purpose with your consent.

What type of general and personal information we collect:  

• General information is information about you but does not specifically identify you, such as IP address, geolocation, or other online identifiers; and/or information about your internet connection, the equipment you use to access our online services and usage details such as what pages you looked at.
• We will ask your consent to use any identifiable personal information you provide to us, usually by asking you to check a box confirming your consent.
• Identifiable personal information is what you provide to us when you do business with us including when you are personally identified, such as name, postal address, e-mail address, telephone number, and any personal preferences. We also keep billing information and/or credit card information you provide when visiting the distillery and make a purchase at the distillery.

How we collect the information:

• Personal information you provide when contacting us generally and information you provide when you visit the distillery and/or make purchases at the distillery. This includes information provided at the time of purchasing products or contacting us for additional information, products or services. We may also ask you for information if you enter a contest or participate in a promotion sponsored by us, and when you report a problem with any of our online services or products.
• Records and copies of your correspondence (including email addresses) if you contact us.
• General information that does not personally identify you include details of your visits to any of our online services, including traffic data, location data, logs, and other communication data and the resources that you access and use on the online services.
• Information about your computer and internet connection, including your IP address, operating system, and browser type. The information we collect automatically may include personal information. The purpose of automatic collection is to improve our online services and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our online services according to your individual interests.
• Speed up your searches.
• Recognize you when you return to the particular online service. 

DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated anonymous information about our users without restriction.

While our policy is not to share personal information, we may disclose your personal information that we collect, or you provide as described in this Privacy Policy for these limited purposes:

• To third party service providers we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the business purposes for which we disclose it to them.
• To fulfill the purpose for which you provide it. For example, if you give us an email address to use the “Contact Us” feature of our website, we will transmit the contents of that email and your email address to the appropriate persons with our Company in order to provide you with the requested information or to otherwise fulfill your request.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our policies, terms and conditions, and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate for the purposes of fraud protection and credit risk reduction.
• In the event of a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization or liquidation, we may transfer or assign to third parties information concerning your relationship with us, including without limitation, personally identifiable information you may provide and other information relating to your relationship with us.

YOUR CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

You have choices regarding the personal information you provide to us. You may contact us to opt out of any programs or use of your information as well as you may ask us to delete your personal information.  You have control over your own information.

• Tracking Technologies and Advertising (“Cookies”). You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Please note if you disable or refuse cookies, some parts of our website may then be inaccessible or will not function properly.
• Promotional Offers from the Company. If you do not wish to have your email address used by New Riff Distilling for our newsletter or emails to promote our products or services to you, you may opt-out by using the unsubscribe link in each email we send, by calling us or sending us an email at: tech@newriffdistilling.com Telephone: 895-261-RIFF (7433).
• Third Party Marketing and Promotional Information. Some select organizations may have marketing and promotional information that may be of interest to you, however, we will obtain your permission before we send you any of these third party communications.
• Third Party Links. The Website may contain links or references to other websites outside of our control.  Be aware that we have no control over these sites and our Privacy Policy does not apply to these third party sites.  We recommend you read the privacy statements on any linked third party sites if you enter them.

DATA SECURITY

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and credit card information will be securely encrypted.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our online services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

YOUR CALIFORNIA PRIVACY RIGHTS AND ACCESSING OR CORRECTING YOUR PERSONAL INFORMATION

 California Civil Code Sections 1798.100 and 1798.105 permit you to make requests to access categories and specific pieces of personal information about you as well as to request we delete your personal information. Please call us at: 895-261-RIFF (7433)  or send us an email to tech@newriffdistilling.com  to correct or delete any personal information that you have provided to us. Note that we can only delete your personal information by also deleting any user account you may have opened. We may not be able to accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

LAWS OF COUNTRIES OUTSIDE THE USA

The laws and regulations in different countries impose different (and even conflicting) requirements on the Internet and data protection.  New Riff Distilling is located in the USA as are its servers that make this site available worldwide.  All matters relating to this site are governed by the laws of the State of Kentucky in the USA.  Any information you provide will be transferred to the USA and by submitting any information, you authorize this transfer.

AGREEMENT TO THESE TERMS AND CONDITIONS AND PRIVACY POLICY

By using this Web site, you signify your assent to the Terms and Conditions and this Privacy Policy. If you do not agree with the Terms and Conditions or this Privacy Policy, please do not use this site or submit any personally identifiable information.

We may revise this Privacy Policy from time to time and recommend you regularly check this page to read any updates or changes.

CONTACT INFORMATION

To ask questions or comment about this Privacy Policy and our privacy practices, please contact us:

Email: tech@newriffdistilling.com

Telephone: 895-261-RIFF (7433)

Mailing Address: 24 Distillery Way, Newport, KY 41073